Sales Performance Coach from Virginia Beach!

Submitted by Erin Ridgeway
in
Member Bios
Hi There! I've been dipping in and out of the articles here on this website and find most of the information interesting. I am a sales manager for an online travel company. I manage a team of approximately 25 commissioned sales agents. I've been in the industry for over 7 years and it's very interesting, I must say! :lol: Managing a team of 25 different sales professionals is tough, so I'm looking for innovative ways of effectively leading each individual. Cheers! Jozette
Submitted by Jon Pappas on Tuesday July 15th, 2008 2:21 pm

Jozette - Welcome to the MT Community.

25 direct reports! That's a lot to manage. Is everyone remote or do you have directs located in our same location?

Submitted by Erin Ridgeway on Tuesday July 15th, 2008 2:55 pm

[quote="US101"]Jozette - Welcome to the MT Community.

25 direct reports! That's a lot to manage. Is everyone remote or do you have directs located in our same location?[/quote]

Half of them are "in-house" agents and the other half are "virtual" agents that work from home all over the country. So I've had to learn to manage face-to-face and virtually. It's challenging...I love it!

Submitted by Inactive Membe… on Tuesday July 15th, 2008 3:19 pm

Welcome Jozette.

If your dipping in and out hasn't brought you to the "Management Tools Basics" yet, here's where you start:

http://www.manager-tools.com/manager-tools-basics/

Time to start the O3's (one-on-ones), if you're not doing them already. It's great that you want to lead each individual effectively: and you start with a thorough understanding of each individual's strengths, goals, motivations, weaknesses, desires and experience. O3's are the most effective way to get there.

-Hugh