Responding To Engagement Surveys For Individual Contributors

Our guidance on responding to engagement surveys for individual contributors.

As an individual contributor, your first introduction to an engagement survey is likely to be a canned email that explains how much the company values your insights and experiences and seeks to create an even better environment for you. The email often emphasizes that participation is voluntary, encouraged, and confidential or anonymous.

Many people take this email at face value, assuming that the company’s desire to hear from them means it will implement changes based on their feedback, that their comments will remain entirely anonymous, and that offering “constructive criticism” will lead to meaningful changes in their manager’s behavior.

While the organization may genuinely intend to improve conditions through the engagement survey, it’s unlikely that your individual comments will lead to changes for you personally. However, your boss will be directly impacted, as they’ll be tasked with addressing any areas with low scores. If you value your working relationship with your boss or believe they’re doing their best, use this opportunity to support them.